Privacy policy

Last Updated: April 10, 2026


CLEANIX-HOME operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a personalized shopping experience. CLEANIX-HOME is powered by Shopify, which enables us to provide the Services to you.


This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.


Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

 

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, or could reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data.


Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information:


  • Contact Information: such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: such as credit/debit card numbers, financial account details, transaction details, payment method, and payment confirmations.
  • Account Information: such as username, password, security questions, preferences, and settings.
  • Transaction Information: such as items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your transaction history.
  • Communications: information you share when contacting us, including customer support inquiries.
  • Device Information: such as your device, browser, IP address, and other unique identifiers.
  • Usage Information: such as how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you: when you create an account, use the Services, contact us, or provide information.
  • Automatically: through your device, cookies, and similar technologies when you use our website or services.
  • Service providers: when they collect or process data on our behalf.
  • Business partners or third parties.

 

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving Services: processing payments, fulfilling orders, managing your account, shipping, returns, recommendations, and enhancing user experience.
  • Marketing and Advertising: sending promotional messages and showing relevant ads based on your activity.
  • Security and Fraud Prevention: verifying identity, preventing fraud, and ensuring platform security.
  • Communication: providing customer support and maintaining our relationship with you.
  • Legal Compliance: complying with laws, responding to legal requests, and enforcing policies.

 

 

 

How We Share Your Personal Information

 

We may share your information with:

The Service providers (IT, payment processing, shipping, analytics, cloud storage).

  • Business and marketing partners for advertising purposes.
  • Third parties when you consent or request it (e.g., shipping providers, social media integrations).
  • Affiliates or within our corporate group.
  • Authorities or legal entities when required by law or to protect rights.

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process your personal data to provide and improve the Services.

Your data may be transferred outside your country. Shopify may also use your data to enhance platform features. Shopify is responsible for handling certain aspects of your personal data and responding to your rights requests.

For more information, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content. Any information shared on public or third-party platforms may be visible to others.

 

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to remove it.

Data Security and Retention

No system is completely secure. We cannot guarantee absolute security of your data.

We retain your personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:


  • Access your personal data
  • Request deletion
  • Request correction
  • Request data portability
  • Manage communication preferences

You can exercise these rights by contacting us.

We will not discriminate against you for exercising your rights.


 

 

Complaints

 

If you have complaints about how we process your data, you may contact us or your local data protection authority.


 

 

International Transfers

 

Your data may be transferred and processed outside your country. Where required, we use legal safeguards such as Standard Contractual Clauses.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact

E mail: cleanixhome.com

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: