Refund policy
RETURN & REFUND POLICY
- Return Period
- Returns must be requested within 14 days of receiving the product.
- Return Conditions
- Product must be unused and undamaged.
- Product must be in original packaging with all accessories.
- Product must be in resalable condition.
- Products not meeting these conditions may not be accepted for return.
- Return Process
- Contact us to request a return.
- After approval, send the product to the address we provide.
- Refunds
- Refunds are issued after inspection and approval of the returned product.
- Refunds are processed to the original payment method within 7 business days.
- Shipping Costs
- If the product is defective or wrong, we cover the return shipping.
- For all other returns, shipping costs are the responsibility of the customer.
- Exchanges
- Exchanges may be available depending on stock. Contact us to request an exchange.
- Non-Returnable Items
- Personal use products
- Hygiene-sensitive items
- Custom or personalized products
- Contact
- For returns or exchanges, email us at: cleanixhome@gmail.com